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CLEAR

How Can I Make A Travel Insurance Claim?

Author: Team Finpage
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Tuesday, December 26, 2023

There is something truly invigorating about travelling. The very thought brings a leisurely vibe all around. In fact, a global study highlights that planning for travel is a proven activity that makes people happier. So, yes, travelling is an enjoyable experience, provided no unforeseen problems crop up unexpectedly. While taking a solo adventure trip or embarking on a relaxed vacation with family and friends, consider travel insurance to enjoy a stress-free holiday. 

Why is travel insurance important?

For travellers, a comprehensive travel insurance plan covers varied traumatic incidents and calamities, including accidents and illnesses. It also offers adequate coverage for delayed flights, cancellations, lost and damaged baggage, as well as theft. It also includes personal and third-party liabilities. A travel insurance plan helps to ease any kind of ordeal and financial issues arising during travel. 

When visiting a foreign country, it is advisable not to take any financial risk as medical expenses outside India can be exorbitant and the same applies to loss of checked-in baggage or losing essential documents. In addition, it can completely create havoc and affect your peace of mind. For trips outside India, an international travel insurance policy can save you from the burden of soaring expenses in case of an unforeseen event.

The first step, however, is to research online to buy best travel insurance plan with an easy claim process

Also, the claims process differs from one plan to another and from one insurer to another. Read thoroughly to comprehend policy wordings and prospectus clearly before buying a travel insurance plan. Keep certain documents handy before you gear up for travelling. 

What documents are required for a travel insurance claim?

Carry the insurance policy and ID proofs along with their copies while travelling and keep the following ready:

  • Ensure the policy document is conveniently accessible.

  • Keep all medical documents that mention past history, if any.

  • Fill out the form carefully to ensure that you have all NEFT details with a cancelled cheque enclosed. 

  • Keep a KYC form ready for INR 1 lakh or above, along with other important documents such as a pan card, driver’s license, Passport, and Voter ID. 

  • Keep the toll-free number and contact numbers of your insurance provider handy while traveling, along with your policy ID.

  • Keep a list of network hospitals for emergencies.

  • In case of  a mishap, be sure to inform the insurer  instantly. 

  • Get in touch with a claim sales representative of your insurance provider who can assist you.

  • Specific information and a different set of documents are required for each kind of loss and each issue. 

  • The insurer will provide descriptions of documents required for different emergencies, such as cases of loss of baggage or loss of important documents.

  • Check on the insurance provider’s website and assemble all related documents before leaving the country. For example, if you had to go to a network hospital for some OPD procedure while abroad, keep all medical documents.

  • Reputed insurance companies send claim forms to you via email/fax. This form should be duly filled with relevant and authentic details. 

  • Send the claim form along with specific documents relating to the incident.

What is the process to keep your insurance claims process hassle-free?

  • Keep certain documents to enable getting a claim confirmation quickly. With these documents, the process of investigation by the insurance company becomes relatively easy and smooth.

  • Keep all tickets, cancelled cheques, stamped boarding passes or receipts at hotels and tourist places with you till the claim process is complete.

  • Remember to keep a copy of all the documents with you before sending them to the insurance company.

  • Take the receipts and final bill for claims purposes.

What documents are required to process travel insurance claims?

  • Original ticket or boarding pass.

  • Claim form. 

  • Copy of the passport indicating travel dates.

  • Original bills, receipts, and vouchers.

  •  Emergency travel certificate and new passport copy in case of loss of passport.

  •  Accurate Details of compensation provided by  the concerned Airlines in case of loss of checked baggage.

  • Letter from the policyholder mentioning the reason for the cancellation of the trip.

  • Copy of cancelled cheque.

  • For medical claims, you need the medical practitioner's consultation notes, along with the original admission and discharge card as well as medical bills with prescriptions.

How long does it take for travel insurance claim settlement?

Reputed insurance providers process claims quickly after they receive the required documents. This process generally takes 15 working days for the final settlement as you submit relevant documents. However, the timeline may vary owing to certain situations. 

What is the process of claiming travel insurance?

Here are a few pointers to keep in mind while you make a travel insurance claim:

  • Provide original evidence for your claim. For example, If the insurance company knows that your sickness is self-induced by any means, your claim will not be approved.

  • If you alter your travel itinerary due to personal issues, the claim may be rejected. 

  • In case of partial loss of checked-in baggage, you will not get the claim. 

  • No claim for Medical emergencies such as abortion or miscarriage or other radioactive injuries or due to excessive alcohol consumption. 

  • Loss of baggage if not reported within 24 hours of incident. 

  • Any loss occurring due to strike, riot, war, natural calamity.

  • Any accident occurring while travelling. 

  • Claiming treatment other than by a regular medical practitioner.

 Conclusion

When you plan to travel, you are up to trying new things and signing up for new experiences. So, gear up for a wonderful trip and say yes to travel insurance as it shields you from uncertainties that can impact your travel plans. A travel insurance policy shields you while providing financial protection against risks and losses encountered during the trip. Go ahead and plan your travel itinerary, but don't forget about insurance. Make smart decisions and get protective financial cover on the go!

T
Team Finpage

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